How many times does the phone ring before someone answers it? Are there daily phone assignments in your office? Does someone calling to pay a bill get tired of holding and finally hang up?
In the interest of increasing receipts, these could all be major obstacles. While constant phone calls can be a nuisance, they are important. Make sure calls are answered promptly and that patients are greeted with a friendly voice. Patience is also key in answering questions when helping the caller pay their bill on the phone.
As tempting as it may be, don’t dodge the phone. We have a sign in our office that says, “It takes the entire team.” Everyone gets a paycheck, and it takes the entire office to ensure receipts to make that payroll.
Create a teamwork environment in your practice, and you’ll see a difference.Related: orlando health call out policy, anita groowe before surgery, does vanderbilt medical center drug test employees, hotels with heart shaped tubs in california, repton school dubai careers, moulay hafid baba net worth, ivybridge to plympton bus timetable, the woman next door, gta 5 kosatka controls xbox one, seneca county accident reports, cibc capital markets director, rojon bengals and sokoke, average sick days per year by country, robinson funeral home pineville, la obituaries, how to use alba tv without remote,Related: the statement of owner’s equity should be prepared quizlet, boudreaux’s pasta lafayette recipe, deleterious alleles are eliminated from populations by, seacoast church scandal, quentin lenig garret rodriguez, local crime news unpublish, benjamin moore cedar key exterior, difference between game changer and team manager, denise yabut patricia cojuangco daughter of tony boy, porter loring 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